At PivIT, we obsess over our quality and constantly strive to make that a priority and stand behind our products. We are proud to offer a Lifetime Warranty on all used and unused hardware, including PivIT branded products. If there’s something wrong with an item from PivIT, we will do everything we can to make it right. PivIT’s Lifetime Warranty provides an advance-replacement, shipping a replacement as soon as we can.
For those environments where a guaranteed NBD or 4-Hour hardware replacement is required, PivIT offers our OneCall Maintenance (includes 24x7x365 TAC support and web portal to manage contract, tickets, SLA’s, etc.) – When additional support is a must, without the high price tag our OneCall Maintenance offering is an ideal fit.
Note: OEM New products will carry the OEM’s default warranty.