Each and Every Time
At PivIT Global, we obsess over our quality and constantly strive to make that a priority and stand behind our products. We are proud to offer a Lifetime Warranty on all new and legacy hardware, including PivIT Optics & Cabling. If there’s something wrong with an item from PivIT, we will do everything we can to make it right. PivIT’s Lifetime Warranty provides an advance-replacement, shipping a replacement as soon as we can.
For those environments where a guaranteed NBD or 4-Hour hardware replacement is required, we offer solutions from OneCall Maintenance. OneCall Maintenance SLA's include 24x7x365 TAC support and web portal to manage contract, tickets, SLA’s, and more for your hardware, whether or not it was purchased from PivIT Global.
When additional support is a must, without the high price tag our OneCall Maintenance offering is an ideal fit.
Note: OEM New products will carry the OEM’s default warranty.
Ready to do business with a company that truly has your back?